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Why won't any music play on my account?

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Why won't any music play on my account?

Casual Listener

Plan 

Free

Country 

USA

Device

Computer

Operating System

Windows 10

 

My Question or Issue

Why won't any music play on my account? No matter what I try to play, it won't play ANYTHING. I am using the webbrowser and do not have the app downloaded.

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Re: Why won't any music play on my account?

Rising Star 1
Rising Star 1

Hey @Abbi89 thanks for reaching out to the Spotify community,

 

The first thing I would suggest is trying to download the app in the Windows store, if that does not work, try using a different device, if it fails on the other device it could be an account issue.

Let me know,

Jack 🙂

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2 Replies
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Solution!

Re: Why won't any music play on my account?

Rising Star 1
Rising Star 1

Hey @Abbi89 thanks for reaching out to the Spotify community,

 

The first thing I would suggest is trying to download the app in the Windows store, if that does not work, try using a different device, if it fails on the other device it could be an account issue.

Let me know,

Jack 🙂

View solution in original post

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Re: Why won't any music play on my account?

Casual Listener

Well that worked! Thank you for your help Jack!

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