Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Why won't any music play on my account?

Solved!

Why won't any music play on my account?

Plan 

Free

Country 

USA

Device

Computer

Operating System

Windows 10

 

My Question or Issue

Why won't any music play on my account? No matter what I try to play, it won't play ANYTHING. I am using the webbrowser and do not have the app downloaded.

Reply

Accepted Solutions
Marked as solution

Hey @Abbi89 thanks for reaching out to the Spotify community,

 

The first thing I would suggest is trying to download the app in the Windows store, if that does not work, try using a different device, if it fails on the other device it could be an account issue.

Let me know,

Jack 🙂

View solution in original post

2 Replies
Marked as solution

Hey @Abbi89 thanks for reaching out to the Spotify community,

 

The first thing I would suggest is trying to download the app in the Windows store, if that does not work, try using a different device, if it fails on the other device it could be an account issue.

Let me know,

Jack 🙂

Well that worked! Thank you for your help Jack!

Suggested posts