Why won't my subscription activate?


Why won't my subscription activate?


I just bought Spotify premium for students, logged out to see if that would help, but even though I got the email receipt, I now am unable to log back into my account at all. Is there a time period I need to wait now in order to access my account or something?

1 Reply

Rock Star 17
Rock Star 17

Hey @Maryhouli, welcome to the Spotify Community!


Hmm, something sounds off, let me see if there's anything I can do to help 🙂

In the email receipt that you received regarding your purchase, there should be a username. Can you double-check that you're using that username to log in? (If the username is a 10-digit number, that means you need to log in using Facebook.)


Looking forward to your response!

JacobRock Star 17
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