Why

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Why

muqojin
Casual Listener

Why did i pay twice for premium on the same day in my bank it says i paid 200 danish kroner 13.05.2013???

4 Replies

Re: Why

Peter__
Community Legend

Hey! Welcome to the community 🙂 

 

That is strange, when does your subscription status on your online overview say payment is next due? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: Why

muqojin
Casual Listener

You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged kr 99,00 on 2013-06-09 unless you cancel your recurring payment.

 

 

is what it says

Re: Why

Adam
Roadie

This is something our payments team will be able to help out with. They'll be able to explain what happened. Get in touch here and one of our support team will get back to you as soon as they can. If you get an automated response, reply back to it directly.

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For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.
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Re: Why

muqojin
Casual Listener

thx for the links and help will hope we find a solution to this problem 🙂

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