Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Im very afraid to upgrade to premium cuz i dont wanna lose the 14 playlists i have. i have spotify on my gallaxy s3 but its only radio cuz its free spotify but my playlists show up i just cant listen to them. if i upgrade on my home comp. will it also upgrade my fone and will i lose my playlists cuz im pretty sure my friend lost his wen he upgraded...
Hey 🙂
Don't worry, your playlists are tied to your account and are not in any way related to your current subscription status. As long as you upgrade to premium on the same account as your playlists you should be good to go!
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Thanks again Peter.. ur the man... so if i upgrade to premium u dont think ill have the problem where my friends wont be able to c my playlists, do u? They should still be able to c it if im premium and they're not.
@mikefurbs wrote:
Thanks again Peter.. ur the man... so if i upgrade to premium u dont think ill have the problem where my friends wont be able to c my playlists, do u? They should still be able to c it if im premium and they're not.
Yup, absolutely 🙂
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Dear Spotify, one of my family members has recently upgraded to spotify premium. Previous replies given to others tell me that this shouldnt be happening. Did I do something wrong while setting it up for her? Is there an update I'm not aware of? Now she had to go back and like and add all those songs back onto her account.
Hey there @Leahkjohnson06!
Welcome to the Community and thanks for reaching out.
Users shouldn't lose their saved songs and playlists when they update their subscription plan.
What might've happened in your case is that you've linked a different account to the Family plan rather than the one your family member usually uses.
Take a look at this page to try and locate her other account and then she should be able to link that one to the plan and have access to her saved music.
Keep us posted on how it goes. We'll be here if you have any further questions.
Take care!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…