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Without you changing your email you get a mail.

Without you changing your email you get a mail.

Hello. 
if you read this i am in help.

 

Today 02/02/2018 i got a email from spotify that my email got changed while i didnt do it my self.
so the first thing i did was trying to login using the spotify service but without success.
then i tried loggin in here and the app but also without a success .

 

can someone help me with this plz? as i dont like losing my spotify without me even doing anything. and i think it has been hacked as i can see the email.

Reply
1 Reply

Hey @tankie2011, help's here. 

 

It looks like someone has gained access to your account. We suggest that you go through the steps provided here. Please make sure that you go through all the steps since there's important information there.

 

Hope that helps, and let us know if there's anything else.

 

 

 

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