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Won't let me enter for a student discount

Won't let me enter for a student discount

I had Spotify Free for about a year then switched to normal Premium for a month. After, I discovered the student discount. My premium is now expired. When I try to log on and enter information through the student discount page, it takes me directly to my account information page, without letting me enter student information. The only option I have then is to get the normal premium. On the instructions page for the student discount, it says I can log in and get student discount even if I had Premium before but it won't actually let me do that. 

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1 Reply

Sorry for the trouble! There is currently a glitch with the student discount page for some people.

 

I suggest you contact support so they can help

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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