Won't let me login.

[jayretti]

So I noticed my spotify was stuck on offline mode even though I was connected, so I decided to log out and log back in. Now it won't let me log in through facebook, I can click the Log in with facebook banner multiple times and nothing, when use my login credential for facebook it just stays on an infite loading loop and it never logs in. Any suggestions? 

[Luke]

Hey @jayretti, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!

[jayretti]

This is happening in on my computer, I've already restarted my laptop and reinstalled the app through web and the windows app store.. nothing. The version I got is 1.0.77.338

[Luke]

Hey again @jayretti,

are you using any sort of VPN service or a proxy server?

If so, could you please disable them 🙂

Let me know how it goes and 

Have a nice day!

LK608

[jayretti · Accepted solution]

Look for Spotify shortcup in File Explorer > Desktop

Right click and Open File Location

Right click on both Spotify and Spotify Launcher, open Properties

Previous Versions > Restore

[jayretti]

I managed to fix it by restoring to the previous version. Thanks for helping out, though. 

[Luke]

Great to hear that everything is working again @jayretti!

So https://open.spotify.com/track/3O2hu8wMKZfR2hqIWElMEl