Won't let me reupgrade

[Sirjivey]

I am beyond frustrated right now with this whole spotify thing, I had a premium account for about a year or so and now I have a new bank account so I tried switching accounts but it just ended my premium account and won't let me put it back on with the new account. I've tried multiple times but it keeps giving me a message tellin me I've already used my trial, but I'm not signing up for the trial. I have pressed confirm purchase at 9.99 a month and every freakin time it comes up with that message. I don't need the trial!! I just want to listen to my music that I spent the last year or so gathering up. I don't wanna shuffle my library, I want PREMIUM

[Adam]

Hey there, get in touch here and one of our payments team will be able to help out with this. If you get an automated response, reply back to it directly.