Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Won’t update

Solved!

Won’t update

Plan

Premium

Country

 UK

Device

iphone 7

 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 All of my friends have the new Spotify update but mine is not showing up as an update, I have deleted and redownloaded the app but still nothing.

Reply

Accepted Solutions
Marked as solution

Hey @ellie7200,

 

The new free experience will be available on iOS and Android and will be rolling out globally to all markets in the coming weeks.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @ellie7200,

 

The new free experience will be available on iOS and Android and will be rolling out globally to all markets in the coming weeks.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi,

 

Your issue has been resolved once here.

The new UI is being rolled to every single Spotify user in waves so don't worry that you won't get it first. I had to wait a month to get it so you will get it soon. Just be patient.

 

Cheers!

Suggested posts