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Wont get premium

Solved!

Wont get premium

I have paid for 30days premium but it wont upgrade on my account. I have reinstalled spotify on my phone several times but with no result. Order id:362024137014
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Marked as solution

I got it now, i thought that "premium" and "unlimited" was the same. I have upgraded it now. Thanks for the help //Max

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4 Replies

 

Hey there @Madmax91, welcome to the community!

 

Does it show you have premium here? If it doesn't can you verify you are logged in with the correct account the order was credited to - you should have received a receipt via email with the username?

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

Yes it says that iam registered for "spotify unlimited until 2014-07-14". The account says the order nr for the reciept is:190758995012
Marked as solution

I got it now, i thought that "premium" and "unlimited" was the same. I have upgraded it now. Thanks for the help //Max

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