Announcements

Help Wizard

Step 1

NEXT STEP

Wont let me get premium , says im not eligible.

Wont let me get premium , says im not eligible.

I have just ended my 7 day trial, i kep getting emails about getting 3 months free for .99 a month. When i go and click on it, it says i am not eligible. I dont understad why it wont let me do anythings, since i just ended my 7 day trial. 
Reply
2 Replies

Hey there @maitegonzalez, welcome to the community!

 

I apologize for the mix-up. The '3 Months for $0.99" offer is only for accounts that have not had premium or taken a trial in the past. Since you just took the 7 day trial, you are now ineligible. If you'd like to unsubscribe from promotion e-mails you can do so through that e-mail near the bottom there should be an unsubscribe link or you can change your settings here and here.

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

I hadn't started my 7 day trial and tried to buy the three months but it only gave me the option to get the trial

Suggested posts