Wont let me upgrade

[Miikeyb90]

When I go to purchase via paypal or any other payment method for that matter it wont allow me to upgrade and comes up with the error message that my password is wrong. 

I have recently changed my password (09/11/14) and still nothing.

I have posed a picture with the exact screen I get stuck at. 

Any help would be greatly appreciated. 

Thanks

Mikey

[Jordi]

Hi there welcome to the community,

Could you try using a different browser? See if that works.

[jculture]

I'm having the same problem. I tried using a different browser without any success.

[nathanhalligan]

Tried two debit cards. Saying it's having a bad day and it's still isn't letting me.

[MattSuda]

@nathanhalligan 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.