Announcements
We're aware of some users not getting Premium after subscribing and paying successfully. More info can be found here.

Help Wizard

Step 1

NEXT STEP

Worng email

Worng email

I need help so when i created my account i put in the a non existing account email so that means i can not restore my pasword

Reply
1 Reply

Hi @Moussesfuentes and welcome to the community !

 

Without knowing your password there's not much you can do. What I'm going to recommend is getting in touch with support through this from. This is the "anonymous" contact form, so you'll be able to input which email you want them to reply to. For the form to work, make sure you are completely logged out of Spotify.com, otherwise it will automatically use the email of the account you are logged into! Please note that you will most likely receive an automated email back from support directing you to the forums or the FAQ page; just ignore that, and reply back directly to that email (even if it comes from a no-reply address), and support should help sort your issue out as soon as they can. 

 

Have a nice day 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random