Wrapped 2020

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Wrapped 2020

hoomaan7
Casual Listener

Plan

/Premium

Country

Canada

Device

 

iphone 11promax/iphone SE/One plus 7proT)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

Ios 14/2-latest android version 

My Question or Issue

My personal Spotify wrapped 2020 doesn't show up Not at all.i can see the global wrapped but cant see my personal one, not at all

I've tried soft reset ,hard reset, reinstalling the app but did not work.i have tried also logging in my account on devices like:another iphone 11 pro max/iphone SE/One plus 7proT)

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1 Reply

Re: Wrapped 2020

Elena
Moderator
Moderator

Hi @hoomaan7,

 

Thanks for reaching out about this in the Community.

 

This should be already fixed. Because you've tried all of those troubleshooting steps and still don't see the personal stats, we'd recommend taking a look a this Ongoing Issue and check if you meet our eligibility criteria that you'll find in the Status Update.

 

You can also find more info about your Wrapped 2020, how it works, and how to deal with issues happening right now in this FAQ.

 

If you have any other questions, don't hesitate to let us know.

ElenaModerator
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