Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Premium
Country
UK
Device
(iPhone 7
Operating System
(iOS 12.3.1,
My Question or Issue
I have twomproblems. When I try and login on my iMac it thinks I'm is Spain and nothing I do changes that
Also when my wife logs in on her iPhone she cant deselect Shuffle. But she is on Premium Family and this has only happened today.
Any help appreciated
Hi,
Check your account page:
https://www.spotify.com/account/overview/
Here you can change your country and check your subscription.
Regards,
René
Thanks Rene.
It says I'm GB, so UK, and I have Premium. If I google Spotify and select "Login" I go to the right page. But if I type in accounts.spotify.com/UK or URL I get a Spanish (es) login page. So thats weird
Ok
Did you try to use another device? Desktop, tablet or phone?
Whats odd is that I have English and Spanish in my language selection in Firefox. English is highlighted and Spanish only appears in Spotify. In any case I selected Spanish then English again , then deleted the Spanish option and it seemed to reset in Spotify to English.
I have no idea why Spotify decided to use the Spanish language selection when it was't even highlighted in Firefox. As I say it affected no other prgrams or apps except for Spotify. Another mystery
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…