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Wrong Email used, forgot Password

Wrong Email used, forgot Password

I made my other account last night and used the wrong email and forgot what I used as a password(Beer)
I signed up for premium now I cant log into the account or even reset my password.

I can provide Billing Info as proof of ownership

Reply
4 Replies

Please use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it to speed things along.

In addition to that, you can always update your email in this link: https://www.spotify.com/account/profile/ and if you've forgotten your password, you can always go to  https://www.spotify.com/password-reset/

^ That is pretty tricky if the email address isn't accessible and you don't know the password to get to your profile though. 😛

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Did you manage to sort this and it's been so stressful for me and I still am looking for a way around this?

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