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Wrong Facebook account.

Wrong Facebook account.

Hello!

 

Got an issue that I suppose must have been posted before. I did look beforehand and tried various methods but no luck.

 

Downloaded the Spotify app on my iPhone and logged in/joined with my Facebook account.

 

Few months ago I made a secondary Facebook primarily for keeping in contact with family. Accidentally deleted Spotify a couple days ago and when I recovered the app from my iCloud, I tried to log in, which prompts the Facebook option but now its only allowing me to link with my new Facebook account instead of my original Facebook account.

 

I've logged off the new Facebook account, logged into my original and Spotify still attempts to link with the new Facebook account. I just want to be able to log into Spotify with my original Facebook account since it has Premium.

 

Deleted the apps (Facebook & Spotify) and re-downloaded, signed off from all mobile and desktop devices, and still nothing has changed. Spotify only seems to want to link to my new Facebook and not the original even when I'm signed in on my original Facebook.

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1 Reply

hey there @Noskov, sorry to hear you're having account issues,

 

the quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

 

if you let them know as much as you can about your problem - your operating system, spotify version, how you're connecting (i.e. wifi), how long you've had this issue, and the steps you've taken to resolve it - they can have a look on their end and sort this out ASAP ^-^

 

let me know if you need help with anything else!

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