Wrong account

[chiara04]

I locked out of my acount by accident. After resetting my password i locked in again and ended up in another free acount. My premium account including all my play lists seems to be disappeared.

How can I get back to my premium account with by playlists.

Device

Huawei P9lite

Operating System

(Android)

My Question or Issue

 I checked all other possible e-mail addresses already.

[Billy-J]

Hey @chiara04, and welcome to the community.

Hope you're doing great! 

I'd recommend checking out this support article for a guide on finding your accounts; as it seems like you are logged into a different account.

Let me know how this goes 🙂