Wrong ads language

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Wrong ads language

hugodsa89
Newbie

Hello, 

This is my very first post I am getting adverts in Spanish even though my location is Australia and the country of choice in my account is Australia too. 

Can anyone help me?

Thank you.

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Re: Wrong ads language

Community Manager
Community Manager

Thanks @Ruth1 how'd that work for you? 

45 Replies

Re: Wrong ads language

Peter__
Community Legend

Hey! Welcome to the community :) 

 

Now that is strange! 

 

Few things to check out!:

1. Firstly, can you try a quick clean reinstallation of the client and see if that makes any difference? 

2. Are you connecting via a company network, proxy or VPN? Double check your IP address locates to Australia on http://whatismyipaddress.com/ 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Wrong ads language

c_nnr
Newbie

I'm from Australia too and mine's doing the same thing as well.
Please let me know if you find a solution :)

Re: Wrong ads language

Peter__
Community Legend

I've asked the Spotify team to look into this as an issue since there are multiple reports here. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Wrong ads language

Rocio
Spotify Legend

Hello there,

 

Sorry to hear that, we are looking into this now and it will be fixed as soon as possible. 

 

We would need you to let us know the exactly ad (the brand basically).

 

Thanks!

-----------------------------

Rocio

Community Manager

Use the "Accept as solution" button if your problem has been solved :)

♬Music is life♬

Re: Wrong ads language

NoWiFiCustomer
Casual Listener

I'm in Australia and mine are also in Spanish ... I'm thinking somebody is having a little fun!

Re: Wrong ads language

caska
Newbie

I'm having the same problem too and it seems to just be an ad about the Warner Music Playlist. At least that's all I could read when I remembered to check :P 

Re: Wrong ads language

Jjiimm
Newbie

Hi,

I'm having the same problem. One of the adds is for Valladolid Latino - Warner Music Spain (InHouse)

Re: Wrong ads language

hardhat
Newbie

Getting this in Australia too. The ads are all from Artist Warner Music Spain (InHouse), some of the tracks are Playlist GYM and Madcon. 

 

 

Re: Wrong ads language

kiwi22
Casual Listener

I am getting spanish ads too, in NSW australia.

 

Getting ads more frequently as well. Most are for artists and compillations. 

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