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Wrong card

Wrong card

It has been two months that Spotify is using the wrong debut card causing over drafts. I've changed the card twice online to the correct one and it still charging my old card. The website even says the correct one is on file. This needs to stop.
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1 Reply

Hey there @Zhak1 and welcome to the community!

 

This doesn't sound right. You should use the contact form to reach out to the Spotify folks so that they can take a look at your issue. Just make sure to reply to the automated email you'll receive after you've sent the form, even if it's a no-reply 🙂 Support usually replies back withing 24-48 hours.

 

Hope this helped!

K

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