Help Wizard

Step 1


Wrong country PL

Wrong country PL



I live in Poland my adress IP is from Poland, we bought with brother share Family Spotify, we llve in the same house adress, the same IP address but I am not able to connect with Family spotify. 

His country is Poland and my is USA.... In my account I am not able to chagne from USA it is grey and I don't have anything to choose. also I don't use VPN etc... Our address and IP are the same..........


it is so annoying. 

1 Reply

Hey @PawelCrowski!


Thanks for reaching out to us.


Let's try clearing your browser's cache and cookies, using an incognito window, or a different browser to update your account's country.


Let me know if that does the trick.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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