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Wrong country for my Account

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Wrong country for my Account

user-removed
Not applicable

Plan

Free/Premium

Country

Italy

Device

\Galaxy Note 9

Operating System

Android Oreo

 

My Question or Issue

I just created my profile in Monaco, even though I'm Italian and now my profile is set up as from Monaco (reason for which i believe I can't signup for my school premium offer).

From my personal page, it seems I can't change it. Can you please advise?

Thanks!

2 Replies
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Re: Wrong country for my Account

Regular
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Re: Wrong country for my Account

Moderator
Moderator

Hey there @user-removed,

 

Thanks for reaching out here in the Community about this!

 

Just to confirm, are you currently on our Free ad-based version?

 

If so, you can easily update the country registered in your Spotify account to match the country you’re currently in:

  1. Log in to your account page
  2. Click EDIT PROFILE
  3. Scroll down to Country and select your new country from the dropdown list.
    Note: Your new country only shows when you’re actually there.
  4. Click SAVE PROFILE.

If however you're on a Premium subscription, you follow the steps provided here.

 

Let us know how you get on! We'll be right here if you need more help.

 

Have a lovely day 🙂

KaterinaModerator
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