Hi all, I have attempted to resolve this issue with Spotify several times. I have moved on to other online services but now it is happening to others in my family. We are located in Canada, using spotify.ca but when we go to create the account, it shows us in the US. After a period of time, it will no longer allow us to log in. I do not understand why this happens with spotify.ca accounts. We are unable to change the country under profile. It seems to be locked to US only. I have attempted to create new accounts (with new email addresses) from spotify.ca but to no avail, the problem surfaces eventually. We are not looking to do the Premium at the time but I can't imagine there is some kind of time bomb on the account to stop working. Please advise.
squall1969
Staff / Moderator/ 1 year ago in Social & Random