Wrong email addresss and wrong password

[abswoods]

I set my Dad up on spotify but used the wrong email address. We can't log in to change the email address because the password keep's coming up as incorrect. The account is a premium account and we have no way of cancelling the subscription. What should we do?

[Alejandro_C]

Hey there!

This is something our Accounts team needs to look into. Get in touch with us via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.