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Wrong location won't let me log in

Wrong location won't let me log in

I recently travelled from hong kong to europe and my free spotify stopped letting me log in after 14 days as expected. I am now back in Asia but I have moved to the Philippines. My problem is that spotify won't let me log in because the location is not the same as the one I am in on my account but when I go to change it the only options shown are USA and Hong Kong and the Philippines are nowhere to be seen. What do I do to get the Philippines to be an option?

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1 Reply

Hey @lilokaistits,


Thanks for reaching out.

 

Can you please make sure that you're not using a proxy or VPN that could be interfering with the drop-down list on the website. You can also try using a different internet connection to update the country. 🙂

Let me know how it goes.

MaximSpotify Star
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