Wrong name when I enter Family plan

[user-removed]

I just entered a family plan, and despite everything being OK on my side, from the plan owner's account I see a wrong name matched to my email!

Any idea how I can change it (if possible)The email is right, whereas the name is wrong

[Luan]

Hey, @user-removed

Welcome to Spotify Community and thanks for contact us here.

About your question, to make changes Family Plan users, you need to eliminate the user and send it a new invite, changing the name or email.

For more information about Family Premium take a look on this article below:

• Premium for Family

If you need more information or have any other questions, let me know.

If you think my message was useful for you, like it and set as "Solution".

Best Regards,

hezorg (Luan Araújo)

[Louverr]

What I'd recommend you is to look for some help with Spotify staff. They've helped me before and my problem was solved in minutes.

You can send them a message on:

Facebook: https://m.facebook.com/SpotifyCares/

Twitter (DM):

https://twitter.com/spotifycares 

Spotify Support:

https://support.spotify.com/contact-spotify-support/

Tell me if you need more help! Xx

[Jose_M]

Hey @user-removed!

Is the name your seeing a member of the plan or someone you know's name? Or do you not recognize it? 

Keep me posted 🙂