Wrong subscription

Solved!
Reply

Wrong subscription

1187209115
Casual Listener

Dear Spotify,

 

I wanted to signup for a family subscription, but have subscribed to an individual account by mistake. Can I upgrade or can I undo this?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Wrong subscription

Astame
Community Legend

@1187209115

 

You can follow up to the Spotify support by clicking the link below:

 

https://support.spotify.com/contact-spotify-support/

4 Replies

Re: Wrong subscription

Florian28
Gig Goer

Hi,

You can upgrade it to a family subscription which means that your account will be upgraded next month. However, if you did today I would contact Spotify and ask them to cancel your subscription and afterwards resign your account to a family account.

Hopefully this will help you!

Re: Wrong subscription

1187209115
Casual Listener

Thanks Florian28,

 

Do you know what is the best way to contact Spotify in order to follow your suggestion?

(I've subscribed it today by mistake).

 

 

Solution!

Re: Wrong subscription

Astame
Community Legend

@1187209115

 

You can follow up to the Spotify support by clicking the link below:

 

https://support.spotify.com/contact-spotify-support/

Re: Wrong subscription

Huib
Community Legend

I'm sorry. I made a mistake. Please ignore this message!

SUGGESTED POSTS