Wrong subscription

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Wrong subscription

Casual Listener

Dear Spotify,

 

I wanted to signup for a family subscription, but have subscribed to an individual account by mistake. Can I upgrade or can I undo this?

 

Thanks

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Re: Wrong subscription

Community Legend

@1187209115

 

You can follow up to the Spotify support by clicking the link below:

 

https://support.spotify.com/contact-spotify-support/

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Re: Wrong subscription

Gig Goer

Hi,

You can upgrade it to a family subscription which means that your account will be upgraded next month. However, if you did today I would contact Spotify and ask them to cancel your subscription and afterwards resign your account to a family account.

Hopefully this will help you!

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Re: Wrong subscription

Casual Listener

Thanks Florian28,

 

Do you know what is the best way to contact Spotify in order to follow your suggestion?

(I've subscribed it today by mistake).

 

 

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Solution!

Re: Wrong subscription

Community Legend

@1187209115

 

You can follow up to the Spotify support by clicking the link below:

 

https://support.spotify.com/contact-spotify-support/

View solution in original post

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Re: Wrong subscription

Rock Star 16
Rock Star 16

I'm sorry. I made a mistake. Please ignore this message!

HuboRock Star 16
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