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Wrongfully charged

Wrongfully charged

I had free premium for 30 days. When the 30th day came I clicked on the 3 months for 0.99 a month and instead I got charged the regular price of $10. Please help me figure out how to get my money back and get the correct plan.
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Hey @JonathanOrtiz,

 

Unfortunately the offer is only available to users who haven't tried Premium before. 

 

"If you have subscribed to the Premium or Unlimited service or have taken a 30-day free trial offer or 60-day free trial offer previously, you are ineligible for this Introductory Trial Offer. You may also be ineligible for this Introductory Trial Offer if you have taken other previous trial offers offered by Spotify."

 

https://www.spotify.com/legal/intro-offer-terms-and-conditions/

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