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You are listening on... another device.

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You are listening on... another device.

devonspector
Newbie

Hi - I started having an issue this morning when I was listening ti Spotify on my phone (android device) and I get a notification saying "You are listening on Katie's Iphone". I do not know who Katie is, nor have an iPhone. I logged into my account on the web to see the connected devices and it is just my approved devices.

 

Can you please look into what is occuring? I was not able to listen this morning because it kept disconnecting.


Thanks,

Devon

1 Reply

Re: You are listening on... another device.

Maxim
Rock Star 24
Rock Star 24

Hi there,

 

It sounds like someone else may be using your account.

 

Please head to https://www.spotify.com/account/overview/, log out of all devices and change your password.

MaximRock Star 24
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