Help Wizard

Step 1

NEXT STEP

You charge me twice!

You charge me twice!

Could somebody tell me how to contact Spotify personally. You have charge the monthly fee twice so. Help please!
Reply
4 Replies

Hey @Sammyface,

 

First of all, did those payments come out of your account on the same day? If so you probably just hit the upgrade button more than once (and both payments were credited to your account). You can double check this by going to your Subscription Page and confirming your next payment date is more than 1 month away.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi there, yes it was on the same day. I went to your added link and couldn't see anywhere I could change it???

Is your next payment date more than one month away? 

Screen Shot 2016-08-27 at 22.07.10.png

 

 

 

 

 

 

 

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi there, no it isn't.

Suggested posts