You’re out of offline devices.

[#1]

Tried click sign out of all devices, didn’t work. Just got new iPhone, Mac, Garmin (watch) and have had many devices with downloads on in the past and now it says this. Now after signing back in after logging all my devices out - now can’t download music on any of my devices. Help please!

[Maxim]

Hey there,

Thanks for coming to the Community.

I recommend maling sure that you've removed all Spotify offline music from the devices that you don't use, otherwise, they'll still count towards your offline device limit. 🙂

To remove offline music from a device, open the Spotify app > Settings > Storage > Remove all downloads.

Let me know how it goes 🙂

[Marleth-]

I have the same problem, but some of the devices that I used before, don’t work anymore and I don’t have them. And I tried the option of logging out from all devices, but I still can’t download music 

[Dessi]

Hey @Marleth-,

Thanks for reaching out and welcome to the Spotify Community!

In this case it'd be best to reach out to the folks over at Customer Support, so that they can remove the offline devices for you. 

Take care.