Your email and password combination does not match a Spotify account. Please try again.

[sirex_dram]

Hello,

I can not access my account. You receive an error "Your email and password does not match a Spotify account." Please try again. "

Please, help!
I can not log in android, PC version and web version.

Android version of Oreo.

Thanx!

[GillianDelvigne · Accepted solution]

Hey @sirex_dram,

Thanks for reaching out, and welcome to the Community!

I’m sorry to hear you're having trouble. I recommend checking out the ”Problems logging in” support article for more info.

This should help clear things up!