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Your student credentials are already associated with another Spotify account

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Your student credentials are already associated with another Spotify account

I deleted my facebook account a few months ago and Spotify helped me migrate all my information to my new spotify account that is not tied to my Facebook account. They gave me a month of premium to compensate because the transfer interrupted my subscription. Now I just got arround to renewing my Premium and when attempting to get the student discount I got the following error: "Your student credentials are already associated with another Spotify account" How do I fix this if my other Spotify account is no longer existent?

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Marked as solution

Hey @andmpel,


I'd recommend reaching out to Spotify Support again so they can look into this 🙂


Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @andmpel,


I'd recommend reaching out to Spotify Support again so they can look into this 🙂


Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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