about Premium

[shiny2]

我和我的家人一起買高級但我錯了地址所以我重新發送邀請碼給我自己但係統顯示該地址與帳戶不同所以我不能使用高級版如何解決這個問題

[Maxim]

Hey @shiny2,

Are you able to provide me a little bit more info about your issue/question in english so I can try to help you?

Thanks. 🙂

[shiny2]

system show me "You can not join this family to share Premium accounts. We can not confirm that you are at the same address as the primary account holder." 

[Maxim]

Okay, thank you. Do you reside at the same address as the plan owner?

[shiny2]

Yes To confirm the address is correct when I fill the wrong And then call the family to send an invitation code After the address is correct, do not log in

[Maxim]

Spotify Support can take a closer look at your issue. Please contact them through one of the channels below:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.