account ban

[andrevanderweij]

Right, my account has been blocked/shut down by spotify because i havent paid a month now I want to pay that month, but do not know how.

Can anyone from spotify help me out by sending like a bankaccount where i can send the money to?

[osornios]

Hey @andrevanderweij

There are several payment options, but unfortunately, it's not possible to send money to them through a bank account. You can subscribe here and see what payment options are available in your country.

Hope it helps. 🙂

[andrevanderweij]

I mean like they disabled my account because i havent paid... and now i want to pay what i still need to pay to get my account back. ive had premium for like 3-4 months now

[osornios]

@andrevanderweij

Log out of the Spotify website in your browser and fill out this contact form. Someone from Spotify will be happy to help you out.

Make sure you are logged out of any Spotify account in your browser when using the contact form or the username and custom email field will not show up. It is important so that you can enter the information of the account you are having trouble with. If you are logged in with a different account that is not having the problem, that account info will be used and support will be confused.

You should get a reply within 24 hours. Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.