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account closed - but still searchable

account closed - but still searchable

i got an email confirmatiom that my account is closes and can no longer be accessible. however, i tried to search it again and still showed. I want it deleted or erased asap.

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3 Replies

Hello @butsi!

 

Thanks for coming to the Spotify Community. I'll try to help you clear things up. When you delete your account, you have 7 days to cancel the process. After this, the rest of the account deletion process can take up to 30 days to finish. It's possible that you can still search your account in the meantime.

 

Hope this helps!

Jose_MSpotify Star
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however it was not mentioned when the confirmation was sent. I want my account deleted permanently asap.

Hello!

 

Thanks for your reply. Once the acount deletion process starts, the time until your account gets permanently deleted might vary. Unfortunately, this process can't be sped up, the maximum amount of time is 30 days.

 

Hope that helps clear things up.

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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