account disappeared

[user-removed]

my account seems to have disappeared. I have premium and had 1300 songs saved. Now it doesnt even recognize my email address. So I resigned up and now I have no songs. I resigned up for spotify premium and have been a loyal customer for many years. Have you been hacked?

[user-removed]

Hey @user-removed, welcome to the Spotify Community!

It might be possible that you have two different accounts, so we'd recommend checking this info. Could you let us know if this happens on another devices? In the meantime, we recommend you log out/back in.

Let us know how it goes 🙂