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account got hacked

account got hacked

Hi @ all,

today i recieved a mail that my account now have a new mailadress. Because i dont made it, i mailed the support but got no reply ...

 

Is there anything i can do myself to get my premium family account back?

Oh boy spotify ...

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1 Reply

Hey @r3adux,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

 

And just so you know, it can take around 48 hours to receive a response from Support.

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