account hacked - no way to get a hold of spotify in a timely manner

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account hacked - no way to get a hold of spotify in a timely manner

user-removed
Not applicable

i was hacked, my email changed. can't log into my account and can't get a hold fo spofity. credit card info, playlist, now what? 

not sure what to do and not hearing back from spotify. help

 

 

 

 

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Re: account hacked - no way to get a hold of spotify in a timely manner

Aimee_T
Roadie

Hi @user-removed, welcome to the Spotify Community!

 

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know how it goes and if you have any other questions.

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