account hacked

[olsonssss]

hi,

my username is olsonssss(premium acc). LAst night i got an e-mail stating my spotify email had been changed although i didn't do it.

Now i am nable to login on any of my devices

thanks for prompt response

[iamandyhill]

Hey @olsonssss

It's not cool when someone takes something that's not theirs. Get in touch with Spotify by following this link (you won't have to login with this link) to send an e-mail and they'll be able to look into it for you. You can also contact the support team by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Spotify should reply within 24 hours.

Hope this helps!

Andy