account has multiple login issues

[nimshen]

Plan

Free

Country

Device

any

Operating System

 Android , Windows 10

My Question or Issue

kept getting logged out from my account on both phone and workstation. no it won't accept passwords. reset password 4 times already. each login requires another password reset. I would like to be able to set my Original password and stop the account from getting disconnected

[Brunelicia]

Hey @nimshen ,

Thanks for reaching out.

I'd recommend taking a look at this article and please make sure you follow all the steps there in order to keep your account safe. 

Also, you can find more information about how to log in here.

Let me know how you get on. 🙂