account is being used somewhere else


account is being used somewhere else


keep getting message that spotify has been paused because account is being used somewhere else. Ive logged out everywhere changed password and still getting same message. I only use it on my iPhone 6 and bluetooth to my hifi. This has happened many times and ive changed password on Facebook as i used that to log in. Ive now gone back to user name and requested a password by email from Spotify which im now logging in with but still having same problem

1 Reply

Re: account is being used somewhere else


Hey @PhilM1952!


Thanks for reaching out to us.


If someone has access to your Spotify account, we suggest following these steps.


If that doesn't help, at the bottom of the article are the steps to contact the right team to help you work this out as soon as possible.


All the best.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp