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account stolen/banned

account stolen/banned

i was using spotify app on my laptop and then suddenly got kicked out of my account. i tried to log in after that but it said my password is wrong so i tried to reset my password. website says there should a mail with directions and a link to reset my password. how can i get my account back?

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1 Reply

Hi, and welcome to the community!

 

Since your email has probably been changed, if you submit this online contact form; someone at Spotify can sort this out for you.
Once you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony

This post was by Taylor - I do not work for Spotify!
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