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Hi! This is my first post here. I love Spotify but I've been experiencing an annoying problem for some time now. All new albums I save to my collection (i.e. "Your Music") disappear from it after I log out or turn off the device. Also, they do not appear on my other devices with the same Spotify account.
For example, when I go to my collection --> albums --> sort by recently added, they are not there. When I sort alphabetically they are not in the expected place either, and when I find the albums via search once again, they are marked as not saved to the collection. So they're really not there on my account, it doesn't seem to be a low-level problem with the interface.
NB 1: this does NOT affect playlists. These do stay, and they do sync to the other devices.
NB 2: this doest NOT affect albums saved to the collection before the problem started. These are still there, on all devices.
Effectively, my whole "Your Music" collection froze in the state from some months ago, and I can't add anything new to it. I can only use playlists, which I don't like as much.
The devices I'm using:
1) OS X Yosemite MacBook Air
2) iPhone 5s
3) Windows 7 PC
All of them with fully updated OS and Spotify apps.
It's been like this for months now; with every update on every device I hope it's going to fix the problem, but it never does. I'd be really grateful if someone could help!