already pay for the 3 month promotion but until now it wont active

[chaosandthecalm]

hai guys, im already buying the 3 onth promotion that cost me $0.99 and i buy it with my credit card, i dont why, its been 30 minutes since i pay it its still free , my account wont premiun, even in the website itu say already premiun, but when i log in to my account via application it still free needed thx

[Maxim]

Hey @chaosandthecalm,

Here's what to try if you've upgraded to Premium but don't see it in the app:

• Check your subscription page. Your status should be Premium. 

• If you're on Premium, try signing out and back into the app. 

• If it says Free, check the receipt Spotify send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Let me know how it goes!