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artist bio images

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artist bio images

Plan

Premium

Country

US

 

Device

Mac Mini

Operating System

OS X

 

My Question or Issue

Hello,
For some reason whenever I upload images, even adhering to the recommended dimensions 690px x 500px, Spotify doesn't show the entire image, but seems to crop/zoom in on a rectangle/portion within the image. I haven't seen this on other profiles, so it must be something I'm doing. I have tried them at 72dpi .jpg in case. Anyway, have given up until some new ideas flow my way.

Thanks,

Tek Chi

Reply

Accepted Solutions
Marked as solution

Hey @PeteHaase, thanks for reaching out to the Community!


Sorry to hear this.
I'd recommend getting in touch with Spotify for Artists here

 

They'll take a look and do their best to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @PeteHaase, thanks for reaching out to the Community!


Sorry to hear this.
I'd recommend getting in touch with Spotify for Artists here

 

They'll take a look and do their best to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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