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assistance with account for deceased subscriber

assistance with account for deceased subscriber

My husband had an account with monthly auto payments that I was unaware of until the debit to his account was attempted yesterday. I figured out how to cancel the spotify subscription but would like to have yesterday's monthly charge and resulting overdraft charge reversed. My husband passed away last month and I can provide the death certificate but would like the $45.99 in charges reversed please. I can't figure out how to contact anyone.
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1 Reply

Hello @agtorange.

 

I'm really sorry to hear about your loss.

 

If you get in touch with our email team using this contact form, they'll be able to look into this and help you out.

 

If you receive an email that looks like an automated reply, please reply to that and someone from the right team will help out.

 

Thank you.

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