at premium service on old phone lost old phone got new phone no service

[feeloakland]

purchase premiums service from Spotify 3 months ago enjoy it a lot lost phone what new phone same number same username download app Spotify still no premium service can anybody help

[Taylor]

Hi,

I'll paste it here as well.

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Please note it can take some time for a premium subscription to activate across all devices.

1) Have you checked your Subscriptions page to make sure you are still successfully premium?
2) Try logging out/in and reinstalling Spotify.

3) I know you say you are, but make sure you're logging in with the right details (i.e. username or email depending which one you normally use).

If that doesn't work, I suggest you submit an online contact form; and someone at Spotify can look into it for you.
If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony