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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83681 Views

29 replies

0 likes

  • 83681 Views
  • 29 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

105118 Views

10 replies

3 likes

Account
Login
  • 105118 Views
  • 10 replies
  • 3 likes

Solved!! Logging in with my email works but not my username

For some weird reason spotify will let me log in using my email but not my username. Help?

Newbie

For some weird reason spotify will let me log in using my email but not my username.   Help?

Noah

Spotify Star

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Premium for Family

Hi! My account for Premium for Family members is blank/ empty...Information previously entered is no longer displayed.Why?When I click Want to add or remove members? and press GOthe site is blank/empty...Web Site Problems?

Casual Listener

Hi! My account for Premium for Family members is blank/ empty...Information previously entered is no longer displayed. Why? When I click Want to add or remove members? and press GO the site i...

lac6imd7wj6uj8n

Casual Listener

760 Views

6 replies

0 likes

  • 760 Views
  • 6 replies
  • 0 likes

Shuffle not working as intended, wtb fix.

https://community.spotify.com/t5/Desktop-Windows/Shuffle-function-not-working-for-big-playlists/td-p/4294757https://community.spotify.com/t5/Desktop-Windows/Shuffle-Sucks/td-p/1719468https://community.spotify.com/t5/Desktop-Windows/Will-you-fix-the-s...

Regular

https://community.spotify.com/t5/Desktop-Windows/Shuffle-function-not-working-for-big-playlists/td-p/4294757 https://community.spotify.com/t5/Desktop-Windows/Shuffle-Sucks/td-p/1719468 https://comm...

kartselyanski96

Regular

755 Views

1 replies

0 likes

shuffle
  • 755 Views
  • 1 replies
  • 0 likes

Account hacked

IHi- my spotify account seems to have been hacked by another user- today all my playlists had been deleted and replaced with a load of french rap music (not a fan) my password changed and 4 new unknown users added to my spotify with unknown email add...

Regular

IHi- my spotify account seems to have been hacked by another user- today all my playlists had been deleted and replaced with a load of french rap music (not a fan) my password changed and 4 new unkno...

IguanaSetup

Community Legend

658 Views

2 replies

0 likes

Account
Security
  • 658 Views
  • 2 replies
  • 0 likes

Inconsistent username v email address behaviour

I have had a Spotify Free account for several years - unused. Yesterday, I upgraded this to Premium Family. This account has a sensible username and requires it to log in - it will not let me use the email address. My wife signed up to join our Famil...

Casual Listener

I have had a Spotify Free account for several years - unused.  Yesterday, I upgraded this to Premium Family.  This account has a sensible username and requires it to log in - it will not le...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Family premium username just numbers

I recently connected my Spotify account to a family premium account but now my username is just a bunch of numbers, is their any way to change this to my original username?

Casual Listener

I recently connected my Spotify account to a family premium account but now my username is just a bunch of numbers, is their any way to change this to my original username?

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Solved!! Adding My Name to My Account

I'm trying to figure out how to make my actual name, instead of my user name, show on my Spotify account. I don't have a Facebook, so I can't link my account to Facebook and get my name that way. Is there some other way to put my name on my account?

Casual Listener

I'm trying to figure out how to make my actual name, instead of my user name, show on my Spotify account. I don't have a Facebook, so I can't link my account to Facebook and get my  name that wa...

Clear2Go

Casual Listener

4609 Views

2 replies

1 likes

Account
  • 4609 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify kicked some members out of our family plan.

One month after our suscription to the Premium Family Plan, two of our members got kicked out. I, being the administrator of the account, reinvited them and they filled out the same address, but got denied access to the account. They had to sign in w...

Newbie

One month after our suscription to the Premium Family Plan, two of our members got kicked out. I, being the administrator of the account, reinvited them and they filled out the same address...

Lichytoon

Regular

3053 Views

4 replies

4 likes

Account
  • 3053 Views
  • 4 replies
  • 4 likes

Can't change my account country

Hello! I am facing some problems when trying to change my account country. I am currently living in the Netherlands with my account country is set accordingly.However, I can't get a Spotify premium account because the system won't let me type in my b...

Newbie

Hello!    I am facing some problems when trying to change my account country. I am currently living in the Netherlands with my account country is set accordingly. However, I can't get a ...

reactreality101

Roadie

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Can't rememeber password or email

I've logged out of my Spotify and I can't remember my password and I can't reset it as I don't remember my email. What do I do?

Newbie

I've logged out of my Spotify and I can't remember my password and I can't reset it as I don't remember my email. What do I do?

reactreality101

Roadie

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Redeem student discount

When I try to redeem my student discount it comes up with this message. Your student credentials are already associated with another Spotify account. Please help, thank you

Newbie

When I try to redeem my student discount it comes up with this message. Your student credentials are already associated with another Spotify account. Please help, thank you 

BRN75

Music Fan

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

How do you people seriously not have any customer support line??

I signed up to a free trial from Starbucks and it gave me a random username and I never set up a password or email. I did not know how this works so I didn’t know that I would have to log in later. I am trying to cancel my premium so I do not get cha...

Casual Listener

 I signed up to a free trial from Starbucks and it gave me a random username and I never set up a password or email. I did not know how this works so I didn’t know that I would have to log in la...

Bb3232

Casual Listener

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Unknown Device using my spotify

Right now, as i am typing this, I am having a battle of custody over my OWN spotify account. Device sharing is enabled, as sometimes i use my computer and sometimes my phone. However, an unknown device is hijacking my premium spotify account and disa...

Newbie

Right now, as i am typing this, I am having a battle of custody over my OWN spotify account. Device sharing is enabled, as sometimes i use my computer and sometimes my phone. However, an unknown devi...

BRN75

Music Fan

860 Views

1 replies

0 likes

  • 860 Views
  • 1 replies
  • 0 likes

Trying to change my subscription country

Trying to change my subscription country, and my bank card details but it won't let me do either?

Newbie

Trying to change my subscription country, and my bank card details but it won't let me do either?

reactreality101

Roadie

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Using Family Plan and Multiple Users using in different locations

I have just signed up for the Familiy plan and today while at work I am listening to it, then it stops. Says I am listening to a different song on a google home mini speaker - at home. My son, as one of the users on the family is listening at home on...

Casual Listener

I have just signed up for the Familiy plan and today while at work I am listening to it, then it stops. Says I am listening to a different song on a google home mini speaker - at home. My son, as one...

captcan91

Casual Listener

509 Views

2 replies

0 likes

  • 509 Views
  • 2 replies
  • 0 likes

Spotify & Bouygues Telecom

Bonjour a tous, Je change de forfait mobile Bouygues Telecom a compter du 15 janvier, et mon option Spotify payee par Bouygues va etre resiliee. Je souhaite cependant conserver mon abonnement Premium, mon compte associe et bien sur toutes mes playlis...

Newbie

Bonjour a tous,   Je change de forfait mobile Bouygues Telecom a compter du 15 janvier, et mon option Spotify payee par Bouygues va etre resiliee. Je souhaite cependant conserver mon abonnemen...

597 Views

0 replies

2 likes

  • 597 Views
  • 0 replies
  • 2 likes

Superuser Contribution Wrong email, not showing correct subscription type

Does not show that i have a premium account (windows app) e-mail adress have changed to < moderator snip - removed for security > (in web gui no idea of who i is) under setting / social / in windows app i can not disconnect from facebook. (I cant eve...

Newbie

Does not show that i have a premium account (windows app) e-mail adress have changed to < moderator snip - removed for security > (in web gui no idea of who i is) under setting / socia...

Melody

Spotify

419 Views

1 replies

0 likes

Account
  • 419 Views
  • 1 replies
  • 0 likes

Premium fuer Studenten

Ich habe bereits Premium, gibt es einen weg den Rabatt fuer Studenten zu bestaetigen ohne jedes mal die Zahlungsinformationen wieder neu eingeben zu muessen?

Casual Listener

Ich habe bereits Premium, gibt es einen weg den Rabatt fuer Studenten zu bestaetigen ohne jedes mal die Zahlungsinformationen wieder neu eingeben zu muessen?

Maxim

Spotify Star

388 Views

1 replies

0 likes

Premium
  • 388 Views
  • 1 replies
  • 0 likes

Can I pay with a One4All card?

I got a gift card (One4All) and it says that you can pay for it almost anywhere but the card isn't listed in the payment methods when paying for premium. Can you pay with one of these cards?

Newbie

I got a gift card (One4All) and it says that you can pay for it almost anywhere but the card isn't listed in the payment methods when paying for premium. Can you pay with one of these cards?

Smokingbud

Newbie

2858 Views

1 replies

0 likes

  • 2858 Views
  • 1 replies
  • 0 likes

Can't remember email address or username....CANT ACCESS MY ACCOUNT

I have purchased Premium for .99 for 3months on another spotify account and I can' remember which email address I used or username. I have tried all emails and none of them have been the one with the Premium spotify activated. I need to access my spo...

Newbie

I have purchased Premium for .99 for 3months on another spotify account and I can' remember which email address I used or username. I have tried all emails and none of them have been the one with the...

LeoRager

Community Legend

619 Views

2 replies

0 likes

  • 619 Views
  • 2 replies
  • 0 likes