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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

81590 Views

9 replies

2 likes

Account
Login
  • 81590 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

656711 Views

13 replies

4 likes

Account
  • 656711 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

737799 Views

18 replies

29 likes

  • 737799 Views
  • 18 replies
  • 29 likes

No account

I do not have a Spotify account but I am being charged for services

Casual Listener

I do not have a Spotify account but I am being charged for services

Maxim

Spotify Star

331 Views

1 replies

0 likes

Premium
  • 331 Views
  • 1 replies
  • 0 likes

Zahlung ueber Telekom Rechnung

Ich habe vor ca. 4 Jahren Spotify direkt gebucht und als Zahlungsmethode "Telekom Rechnung" angegeben. Ich habe aber nicht ueber Telekom gebucht. Jetzt wollte ich eigentlich auf "premium family" upgraden. Da jedoch mein Telekom Vertrag in ein paar Mo...

Casual Listener

Ich habe vor ca. 4 Jahren Spotify direkt gebucht und als Zahlungsmethode "Telekom Rechnung" angegeben. Ich habe aber nicht ueber Telekom gebucht. Jetzt wollte ich eigentlich auf "premium family" upgr...

Maxim

Spotify Star

1656 Views

3 replies

0 likes

  • 1656 Views
  • 3 replies
  • 0 likes

Closed down uni email account

I already had a freespotify account, then I got a premium account with my uni email address.(seperate account)Now I have left uni I can no longer access my email account, it doesn't exist. I have been charged full price premium which I no longer want...

Newbie

I already had a freespotify account, then I got a premium account with my uni email address.(seperate account) Now I have left uni I can no longer access my email account, it doesn't exist. I have b...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Abrir canal de Spotify con pagina de Facebook

¿Como puedo abrir una cuenta o canal de Spotify vinculado a una pagina de Facebook?

Newbie

¿Como puedo abrir una cuenta o canal de Spotify vinculado a una pagina de Facebook?

324 Views

0 replies

0 likes

Account
  • 324 Views
  • 0 replies
  • 0 likes

cant use App on iPhone X

Hey I am new to Spotify, just downloaded it to my new iPhone X and when im logging in with email and try to listen to music i get the message „an error occured“ when i log in with Facebook i get the message „error 404“Any Ideas what to do? I already ...

Newbie

Hey I am new to Spotify, just downloaded  it to my new iPhone X and when im logging in with email and try to listen to music i get the message „an error occured“ when i log in with Facebook i ge...

232 Views

0 replies

0 likes

Account
Login
  • 232 Views
  • 0 replies
  • 0 likes

Me estan cobrando Spotify y no tengo Spotify

No tengo cuenta de Spotify sin embargo cada mes me lo estan cobrando 

Newbie

No tengo cuenta de Spotify sin embargo cada mes me lo estan cobrando 

358 Views

0 replies

0 likes

Subscription
  • 358 Views
  • 0 replies
  • 0 likes

Lost all Music on Spotify....

Hello everybody,This morning I got the message on my iphone that my offline music will be deleted, since I am already locked in on 3 devices. That surprised me at first, but I ignored it first. As I wanted to use my Spotify app later in the day, I re...

Newbie

Hello everybody, This morning I got the message on my iphone that my offline music will be deleted, since I am already locked in on 3 devices. That surprised me at first, but I ignored it first. As ...

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Playlist sorting options

my playlists wouldn't play and I can't play any song

Newbie

my playlists wouldn't play and I can't play any song

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

Error 404 and An zeroes Occurred

When I’m logged into my Spotify app, The only message displayed is “an error occurred”. The “try again” button does nothing. I have tried deleting and redownlaoding the app, logging in and out, restarting my phone, and changing my password. I am a pr...

Newbie

When I’m logged into my Spotify app, The only message displayed is “an error occurred”. The “try again” button does nothing. I have tried deleting and redownlaoding the app, logging in and out, &nbsp...

219 Views

0 replies

0 likes

  • 219 Views
  • 0 replies
  • 0 likes

Deleted facebook account, can't login

I deleted my facebook account a few weeks ago and now I can't login into spotify. I have spotify premium.

Newbie

I deleted my facebook account a few weeks ago and now I can't login into spotify. I have spotify premium. 

206 Views

0 replies

0 likes

Login
  • 206 Views
  • 0 replies
  • 0 likes

Facebook account vanished

Hi,The master account for our family plan is not accessible anymore. It seems to have vanished. The login was through facebook but I cannot login with Spotify using my facebook password. I always get a message saying "You don't have a Spotify account...

Newbie

Hi, The master account for our family plan is not accessible anymore. It seems to have vanished. The login was through facebook but I cannot login with Spotify using my facebook password. I always g...

272 Views

0 replies

0 likes

Account
Premium
  • 272 Views
  • 0 replies
  • 0 likes

How do I delete my artist page?

How do I delete my artist page? My band changed our name and re-uploaded our music under our new name on a new artist page, but I can't delete my old one. I removed all of our music through Distrokid, but the profile is still there and I cannot add a...

Newbie

How do I delete my artist page? My band changed our name and re-uploaded our music under our new name on a new artist page, but I can't delete my old one. I removed all of our music through Distrokid...

14550 Views

0 replies

68 likes

  • 14550 Views
  • 0 replies
  • 68 likes

ty

ty

Regular

ty

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

Loging In

Ok, so I am able to login on my computer, my schools computers, but not my phone. I use the Facebook login for everything, but every time I click it, it says that I cannot even go to where I can login.

Newbie

Ok, so I am able to login on my computer, my schools computers, but not my phone. I use the Facebook login for everything, but every time I click it, it says that I cannot even go to where I can logi...

veronii

Casual Listener

2649 Views

5 replies

2 likes

Login
  • 2649 Views
  • 5 replies
  • 2 likes

Different user names

I created an account with a normal username but if I log in with my username and my password It gives me an error (3). Infact if I go to account details the username is completely different! But, if I log in with the email, the username that I see on...

Newbie

I created an account with a normal username but if I log in with my username and my password It gives me an error (3). Infact if I go to account details the username is completely different! But, if ...

254 Views

0 replies

0 likes

Account
  • 254 Views
  • 0 replies
  • 0 likes

Quitting a subscription via phone company

I have a subscription through a phone company. I´m switching companies now and the company I´m switching to doesn´t have a direct co-operation with Spotify. How do I pay my monthly subscription with credit card?

Newbie

I have a subscription through a phone company. I´m switching companies now and the company I´m switching to doesn´t have a direct co-operation with Spotify. How do I pay my monthly subscription with ...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
  • 0 likes

Paid for Family Plan and couldnt add/invite anyone

Hi guysPaid for Family Plan and couldnt add/invite anyone, can anyone help me?regards to all.

Casual Listener

Hi guys Paid for Family Plan and couldnt add/invite anyone, can anyone help me? regards to all.

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Logging in to ps4

Hello. I am trying to login through my PS4 but I am unable to. I know my password and everything but it still won’t work. Any solutions?

Newbie

Hello. I am trying to login through my PS4 but I am unable to. I know my password and everything but it still won’t work. Any solutions?

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes

Cant unsub my account from premium

I created my first spotify account throught the facebook. I have started paying for premium account. Then my family create the family premium and linked me with it. I had to create a new account which i linked with facebook again, unfortunately. I ha...

Casual Listener

 I created my first spotify account throught the facebook. I have started paying for premium account. Then my family create the family premium and linked me with it. I had to create a new accoun...

423 Views

0 replies

0 likes

Account
Premium
  • 423 Views
  • 0 replies
  • 0 likes

rtyrtu

jhgjhg

Regular

jhgjhg

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes